|
Since its launch in 1986, Direct ResponSource has been considered the premier purveyor of fully bilingual (English/Spanish)
telemarketing services. Our pioneering approach has set the standard of operations within the Hispanic market. A diversity of services, along with the efficient handling of over 1.5 million incoming
calls per year, contributes to solidify our reputation as the undisputed leader in the Caribbean region. Our inbound center handles thousands of daily calls for multiple applications such as:
- Introduction of new products and services
- Inbound programs in response to Direct Mail and TV campaigns
- Service activation programs
- Order-taking and processing
- Customer service and Help Desk
- Credit card application
- E-mail response
- Click-to-talk (Web to live support service)
- Event registration
|
