Tony Alonso — V.P. & General Manager

With more than 20 years' experience in telemarketing and contact center management, Tony is a leading expert in the field, providing DRS clients with winning strategies, creative program design, professional implementation and constant supervision. He is at his best creating true long-term partnerships that deliver measurable results for his clients and help achieve their marketing goals.

Monique Martínez — Operations Director

An 18-year veteran of DRS and countless successful programs for every type of client, Monique brings a wealth of experience to her position as Operations Director, where she helps ensure that your program runs as promised: smoothly, efficiently and effectively.

Anna Julia Rosario — Business Development Coordinator

For more than 12 years, Anna Julia has been finding fulfillment in helping provide DRS clients with Business Solutions that meet their needs, and Customer Relations service that goes beyond their expectations.

Max Carranza Casiano — IT Director

Keeping the technology contained in DRS' 36,000 sq. ft. facility operating at maximum capacity requires know-how, creativity and dedication... all of which Max brings to his position as head of its IT Department, having begun in that same position for Casiano Communications soon after joining the company in 1991.