Outbound Programs

At Direct ResponSource we offer a wide range of options for virtually any outbound application. Our sophisticated state-of-the-art infrastructure, coupled with our many years of experience, enable us to provide excellent services at very competitive prices.

Most companies use outbound services for applications such as:

 

Telesales - A telephone sale is significantly less costly than a face-to-face sale. You may use your sales force for high value transactions that require personal attention and use outbound telemarketing for other type of sales, thus optimizing your resources.

Telemarketing - This tool is very effective for customer satisfaction surveys and market research.

Lead Generation - The phone is an excellent mechanism for qualifying prospects and getting interviews for your sales force.

Customer Retention Programs - Be proactive. Call your customers before your competitor does and reduce your customer turnover.

Collections - Friendly reminders and/or proactive collection reduce your bad debts and improve your income ability.

Mystery Shopping - Check the quality of your service by generating mystery calls to your different customer support points and evaluate and grade your services, rather than having a competitor find out your weaknesses first.

Third Party Verification - Confirmation of telephone sales to reduce fraud, evaluate your sales integrity and for registering only true/confirmed sales.

Voice Logging/Recording - For digital recording and logging of sales confirmation and/or similar applications.

Fund-raising